Always treat clients with upmost respect and listen to them, customer is king.
Provide a welcoming atmosphere - our clients always say how friendly and relaxing it is in the salon.
Provide the best service possible. We give the best quality possible and use extremely high quality products.
Never recommend a service that isn’t necessary.
Always remain professional.
A short history of our salon…
I took the salon over in September 2006 from the previous owner who emigrated to Australia. It was a very nerve racking time as the salon came with a good client base that I needed to sustain.
On the forefront of my mind was how important it was to keep existing clients happy and that process continues to drive us all at Heading Out today.
I’m a very determined person and always strive to do my best at everything I do – you could say I’m a bit of a perfectionist, which obviously fits in well with being a hairdresser and running your own business!
The salon has thrived under my leadership and my ethos is always to listen and never take anything for granted; you never know what is around the corner. And possibly most importantly:
“Never get too big for your boots – every client is as important as the next…”
Why not send us your reservation request?
Bingham Road, Racliffe on Trent, Nottinghamshire NG12 2FU